商务日语邮件回复范文 第1篇
Dear $buyer,We are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again. I would like to recommend some other items of similar styles. Hope you like them too. You can click on the following link to check them out XXXXXXXXXXXXXXXXXXXXXXXXXXXX?? ?.If there’s anything I can help with, please feel free to contact us. Thanks！Best Regards$my name
商务日语邮件回复范文 第2篇
Dear X,Thank you for your inquiry; I am happy to contact would like to confirm that we sent the package on 16 Jan, 2014. However, we were informed package did not arrive due to shipping problems with the delivery company. We have re-sent your order by EMS; the new tracking number is: XXX. It usually takes 7 days to arrive to your destination. We are very sorry for the inconvenience. Thank you for your you have any further questions, please feel free to contact Regards,(Your name)
商务日语邮件回复范文 第3篇
Dear
Thank you so much for your great support on us.
Usually it takes about 7-12 days for the item to reach you.
Any question, feel free to contact us and we will reach you at the soonest
商务日语邮件回复范文 第4篇
Dear
Thank you so much for your great support on us What a big mistake we made Sorry, but will you still want the items?
If yes, we will resend you immediately and make you a partial refund , if not, we will make you the full refund Waiting for your reply and hope your kind understanding
Best Regards
客户因订购商品大小不合适导致退货
Dear
Thanks so much for your great support on 店铺名
So sorry for the inconvenience that the swimming suit产品名did not fit you Will it be possible to give others as a gift?
Or how about we make you a partial refund as a way to make up for this?
Just suggestion, if you insist on returning it back, we will go to the further step Waiting for your reply
货物损坏
Dear
We are sorry to know the product is damage
Maybe the long shipment make it meet a little accident We just a new seller, this product we have loss to sold out, hope you couldunderstand us How about we refund $X to you as a compensation and you try to fix the item ?
We will improve the wrap in the future, hope you could agree with us If you have any other idea, please feel free to let we know.
Have nice day
尺寸问题
Dear
Sorry to know the size is too small / large to you.
But to return this item will cost you lot of shipping fee, it might not worthdo it How about we refund $X to you as a compensation ?
The cloth you could sent toyour friend who might suit for it ? Waiting for your reply 不明原因情况
Dear
Sorry to know you want to return this item Could you please let me know the reason?
Maybe we could solve it for you, and you do not need trouble to return theitem So we waiting for your reply
Nice day
更多干货信息请关注：外贸啊寻
商务日语邮件回复范文 第5篇
Dear $buyer,Sorry, free shipping is not available for orders sent to XXXXXXXXXXXXXX. But we can give you a XXX% discount of the shipping cost.$my name译文：很抱歉，到XXXXXXXXXXXXXX不能免运费的，但是我们可以在运费上给你XXX %的折扣。提示：请填写地区和运费折扣。
