给顾客英文道歉信范文 第1篇
Dear ____,
Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and informations to you once available. Pls don't hesitate to contact with us if you have any doubt, tks.
Best regards.
Yours,
______
给顾客英文道歉信范文 第2篇
大饱口福的顾客朋友：
你们好！
首先，向长期以来关心和支持大饱口福的顾客朋友、市民表示衷心的感谢！
接到通知后，我们立刻展开了包括换购食品原材料、整顿厨房卫生，纪律和完善管理制度、加强员工食品安全意识培训等整改行动。为了让顾客朋友看到我们改正过错的决心和态度，20xx年3月，我们主动委托河源市质量计量监督检测所对整改后的食品进行了检验，并于近日收到了检验结果。检验结果显示，大饱口福所销售的包点符合国家标准（详见附件），请顾客朋友们放心品尝大饱口福现在和以后销售的包点及其他菜品。
为保证大饱口福的食品安全与服务质量，我们承诺：
第一、大饱口福每季度将主动邀请河源市食品检验部门，对所销售的包点、菜品等进行权威检测，并及时将检验结果向社会公布。
第二、建立消费者有效投诉机制。设立监督投诉热线（13360986622）；开通大饱口福官方微信投诉平台。
第三、加强员工食品安全意识教育培训，不断提升员工服务水平，进一步规范餐饮服务食品安全操作规程和经营行为。
作为一家服务河源街坊的餐饮企业，此次事件的发生，是对我们的一次深刻教训和重大警示。今后，我们将以此为警钟，严守食品安全红线，并虚心接受广大顾客朋友、市民提出的意见和建议。有你们的监督，会让我们更加健康地成长。
大饱口福餐厅
20xx年4月12日
给顾客英文道歉信范文 第3篇
You had an appointment with your friend last Friday. Unfortunately, you did not keep the appointment because your mother fell ill at that time. Write a letter to your friend to:
for not attending the appointment as planned,
why you could not meet him/her that day,
suggestion for another appointment next time.
Dear Linda,
称呼：写给关系亲密的个人
I am excessively sorry to say that I had failed to keep the appointment that we made last Friday.
Now, I am writing you this letter of apology to show my deep regret.
Please accept my sincere apology. I hope you will understand me and excuse me for my failure to turn up.
第一句是本段的`中心句，直接道出道歉的原因。
(积累：I am excessively sorry to do …; fail to do …; make an appointment)
第二句展开道歉，真诚的表达自己的歉意。
(积累： letter of apology)
第三、四句表达自己希望对方接受歉意。
(积累：excuse … for …; turn up)
The reason for my absence was that my mother fell ill at that time.
I had no way out because I had to send her to hospital and look after her.
Therefore, it’s not in my power to meet you.
第一句是本段的中心句，综述写信人出现过失的原因。(积累：The reason for … was that…; fall ill)
第二句是本段中心句的展开，讲述当时的处境和情况。
第三句承接上一句，表述事实面前的不可抗力。进一步澄清出现过失的原因。
(积累：in one’s power)
Naturally, I want to suggest that we should make another appointment next time.
I shall be obliged if you will kindly write and tell me when and where you will be at convenience.
We may meet again and I hope to see you soon.
第一句提出下次见面的建议。
(积累：suggest表示“建议”，后接从句用should+动词原形)
第二句是征询对方下次见面的具体地点和时间。
(积累：be obliged; at convenience)
最后一句期待下次见面。礼貌收尾
Yours sincerely,
Li Ming
信件结尾和署名
给顾客英文道歉信范文 第4篇
尊敬的张先生：
您好，我是空调销售公司的1002号配货专员，我叫宋XX。 关于此次您在我公司购买了一台XXS623型机柜中央空调，先前协定的送货时间是三天内送达。因我公司配送货品清单时候，因为考虑到XXS623型机柜中央空调的派送难度，考虑联系专业的搬运公司进行。
然而经过多方联系专业的搬运公司，最终才联系上，耽误了送货时间，迟迟等到第五天才给你送货到户。你先前已经十分清楚地约定三天内送达，您告知是三天之后您要出差，家里没人。确实我们送货到时也发生了这样的情况，后经过跟您电话沟通。
现在这台XXS623型机柜中央空调暂时存放我公司处。我们会替您细心看管、妥善保管的，您放心。 此次送货不及时，确实完全是我公司的工作失误造成的。
为此我们感到十分地抱歉，为了弥补我们的工作过失，我们公司派送部协商决定，给予您的空调购买价格给予适当优惠，返还给你3%的购买价格。等到您到时有时间在家时候联系我们，我们会第一时间把货送达，我向您保证不会再有任何工作失误存在了。
xxx
年 月 日
给顾客英文道歉信范文 第5篇
Dear Mr. Shu
I would like to thank you for choosing the China World Hotel for your recently stay.
On behalf of management and staff, please accept my sincere apologies for the failed to tend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov.
As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.
My apologize once again and thank you for taking time to bring this matter to our attention.
We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.
Should you have any inquiries, please feel free to contact me.
Kind and best regards.
Alfred Zhuang
给顾客英文道歉信范文 第6篇
Dear Mr. ____,
I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday. Please forgive us for he have got something urgent to manager also feels guilty for it and suggests If you would give us a chance, we hope to put off the meeting in ne__t Monday. I must genuinely make an apology to you for my failure of keeping my promise again.
Yours,
______
给顾客英文道歉信范文 第7篇
Dear Mr. Li
It has been brought to my attention that upon checking in at China World Hotel on Jun 2, Your experience was one of difficulty.
I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.
Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.
Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.
Sincerely,
给顾客英文道歉信范文 第8篇
英文道歉信写法
【英文道歉信的写法】
you had an appointment with your friend last friday. unfortunately, you did not keep the appointment because your mother fell ill at that time. write a letter to your friend to:
for not attending the appointment as planned,
why you could not meet him/her that day,
suggestion for another appointment next time.
dear linda,
称呼：写给关系亲密的个人
i am excessively sorry to say that i had failed to keep the appointment that we made last friday.
now, i am writing you this letter of apology to show my deep regret.
please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.
第一句是本段的'中心句，直接道出道歉的原因。
（积累：i am excessively sorry to do …; fail to do …; make an appointment）
第二句展开道歉，真诚的表达自己的歉意。
(积累： letter of apology)
第三、四句表达自己希望对方接受歉意。
（积累：excuse … for …; turn up）
the reason for my absence was that my mother fell ill at that time.
i had no way out because i had to send her to hospital and look after her.
therefore, it’s not in my power to meet you.
第一句是本段的中心句，综述写信人出现过失的原因。（积累：the reason for … was that…; fall ill）
第二句是本段中心句的展开，讲述当时的处境和情况。
第三句承接上一句，表述事实面前的不可抗力。进一步澄清出现过失的原因。
（积累：in one’s power）
naturally, i want to suggest that we should make another appointment next time.
i shall be obliged if you will kindly write and telll me when and where you will be at convenience.
we may meet again and i hope to see you soon.
第一句提出下次见面的建议。
（积累：suggest表示“建议”，后接从句用should+动词原形）
第二句是征询对方下次见面的具体地点和时间。
（积累：be obliged; at convenience）
最后一句期待下次见面。礼貌收尾
yours sincerely,
li ming
信件结尾和署名
给顾客英文道歉信范文 第9篇
Dear Sir or Madam：
Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th—30th August。 Mr。 Ford， our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf。
Mr。 Niemann， please accept our sincere apologies for the problems you have experienced — our policy， which you were unfortunately wrongly informed as a newnpolicy， stands that those Golden Circle members who are eligible for upgrades may book through any channel， subject of course to room availability。 I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future。
I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards。
It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you， our valued guest and therefore I thank you for taking the time to put pen top paper。
We are normally very proud of the service which we offer at China World， and thus， in an effort to redeem ourselves， we would like to offer you one night's complimentary accommodation when next you visit Beijing。 To this end， I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have。
My apologies once again and I look forward to welcoming you back to China world Hotel in the near future。
Regards
Alfred Zhuang
Front Office Manager
给顾客英文道歉信范文 第10篇
Dear Mr. Shu
I would like to thank you for choosing the China World Hotel for your recently stay.
On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov.
As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.
My apologize once again and thank you for taking time to bring this matter to our attention.
We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.
Should you have any inquiries, please feel free to contact me.
Kind and best regards.
Alfred Zhuang
给顾客英文道歉信范文 第11篇
给客户的英文道歉信
一、给客户的'英文道歉信怎么写?
You had an appointment with your friend last Friday. Unfortunately, you did not keep the appointment because your mother fell ill at that time. Write a letter to your friend to:
for not attending the appointment as planned,
why you could not meet him/her that day,
suggestion for another appointment next time.
Dear Linda,
称呼：写给关系亲密的个人
I am excessively sorry to say that I had failed to keep the appointment that we made last Friday.
Now, I am writing you this letter of apology to show my deep regret.
Please accept my sincere apology. I hope you will understand me and excuse me for my failure to turn up.
第一句是本段的中心句，直接道出道歉的原因。
(积累：I am excessively sorry to do …; fail to do …; make an appointment)
第二句展开道歉，真诚的表达自己的歉意。
(积累： letter of apology)
第三、四句表达自己希望对方接受歉意。
(积累：excuse … for …; turn up)
The reason for my absence was that my mother fell ill at that time.
I had no way out because I had to send her to hospital and look after her.
Therefore, it’s not in my power to meet you.
第一句是本段的中心句，综述写信人出现过失的原因。(积累：The reason for … was that…; fall ill)
第二句是本段中心句的展开，讲述当时的处境和情况。
第三句承接上一句，表述事实面前的不可抗力。进一步澄清出现过失的原因。
(积累：in one’s power)
Naturally, I want to suggest that we should make another appointment next time.
I shall be obliged if you will kindly write and tell me when and where you will be at convenience.
We may meet again and I hope to see you soon.
第一句提出下次见面的建议。
(积累：suggest表示“建议”，后接从句用should+动词原形)
第二句是征询对方下次见面的具体地点和时间。
(积累：be obliged; at convenience)
最后一句期待下次见面。礼貌收尾
Yours sincerely,
Li Ming
信件结尾和署名
二、写给客户的英文道歉信范文：
March 20,
Dear Mr. **,
I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday. Please forgive us for he have got something urgent to manager also feels guilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again.
Yours,
***
给顾客英文道歉信范文 第12篇
亲爱的朋友：
您好!
非常感谢您选择JADYROSE翡丽玫瑰!翡丽玫瑰全体员工衷心的祝您天天开心，阖家欢乐!
由于宝贝品质把关严谨，出货速度相对较慢，未及时发货和物流速度给您带来收货时间的延误，在这里我们向您表示深深的歉意，真诚地向您说声“对不起，让您久等了”!最令我们感动的是，您却丝毫没有责怪我们，催促我们，能遇见您这样善解人意，心胸宽广的买家我们非常欣慰。
坐在桌子前给亲写这封信的时候，翡丽玫瑰与您相识相知转眼快2年了。让您买到物美价廉的宝贝是我们最高兴的事!您的满意是我们最大的收获!
敬礼！
xxx
20xx年xx月xx日
给顾客英文道歉信范文 第13篇
尊敬的王总：
欢迎您入住某某大酒店，您的到来令酒店全体员工倍感荣幸!
您一直是酒店的`贵宾，对您的接待和服务酒店都力求做到最好，希望能给您每次的入住都留下一个美好的回忆。
对于此次忘记给您配送早餐券的事情，我们万分愧疚。
给您这样的贵宾带来如此大的不便，是酒店服务工作的不细致，感谢您对我们的批评指正，使我们改进以便继续为您提供更完美的服务。
XX酒店是省内著名的五星级酒店，并荣获了中国饭店业的最高奖项——“金星奖”，遍布全国的连锁店，使您在哪里都有XX人的服务陪伴身边。
能为您这样尊贵的客人提供服务是我们的无上光荣，您的舒心是我们最大的工作目标!
酒店已经加强员工对VIP客人的认知工作，以后您到西餐厅用餐时，只要报上您的名字，服务员就会领您到预留好的座位用餐。
如有任何服务需求，请您随时联系大堂副理(内线：25)，我们随时恭候您的吩咐!
祝您及家人：
身体健康
万事如意
XX酒店
二OXX年九月二日
给顾客英文道歉信范文 第14篇
Dear Sir or Madam：
The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival。 This is not the normal manner in which we handle our guests reservation and we regret any undue inconvenience you were caused as result。
We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory。 We regret that owing to your schedule of this visit， you were unable to return to our hotel on the next day。 Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one。
Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon。
With renewed apologies。
Yours Sincerely
给顾客英文道歉信范文 第15篇
给客户的英文道歉信格式参考
You had an appointment with your friend last Friday. Unfortunately, you did not keep the appointment because your mother fell ill at that time. Write a letter to your friend to:
for not attending the appointment as planned,
why you could not meet him/her that day,
suggestion for another appointment next time.
Dear ***,
称呼：写给关系亲密的个人
I am excessively sorry to say that I had failed to keep the appointment that we made last Friday.
Now, I am writing you this letter of apology to show my deep regret.
Please accept my sincere apology. I hope you will understand me and excuse me for my failure to turn up.
第一句是本段的中心句，直接道出道歉的原因。
(积累：I am excessively sorry to do …; fail to do …; make an appointment)
第二句展开道歉，真诚的表达自己的歉意。
(积累： letter of apology)
第三、四句表达自己希望对方接受歉意。
The reason for my absence was that my mother fell ill at that time.
I had no way out because I had to send her to hospital and look after her.
Therefore, it’s not in my power to meet you.
第一句是本段的中心句，综述写信人出现过失的原因。(积累：The reason for … was that…; fall ill)
第二句是本段中心句的展开，讲述当时的处境和情况。
第三句承接上一句，表述事实面前的`不可抗力。进一步澄清出现过失的原因。
(积累：in one’s power)
Naturally, I want to suggest that we should make another appointment next time.
I shall be obliged if you will kindly write and tell me when and where you will be at convenience.
We may meet again and I hope to see you soon.
第一句提出下次见面的建议。
第二句是征询对方下次见面的具体地点和时间。
最后一句期待下次见面。
礼貌收尾
Yours sincerely,
Li Ming
信件结尾和署名
给顾客英文道歉信范文 第16篇
Dear Mr。 Shu
I would like to thank you for choosing the China World Hotel for your recently stay。
On behalf of management and staff， please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed， golden circle appropriate floor and newspaper。 during your stay with us on 01— 08th Nov。
As our valued guest， your comments and feedback are of utmost importance to us。 Mr。 Shu， should you choose to return to our hotel， please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands。
My apologize once again and thank you for taking time to bring this matter to our attention。
We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake。
Should you have any inquiries， please feel free to contact me。
Kind and best regards。
Alfred Zhuang
给顾客英文道歉信范文 第17篇
March 20，20__
Dear Mr。 __，
I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday。 Please forgive us for he have got something urgent to Beijing。My manager also feels guilty for it and suggests If you would give us a chance， we hope to put off the meeting in next Monday。 I must genuinely make an apology to you for my failure of keeping my promise again。
Yours，
给顾客英文道歉信范文 第18篇
Dear ______
I am sorry for the late contract. I already mail it to your company but the EMS (Enhanced Message Service) said it would take three mouths to get to____国家名). I would track the package. If there is any question, feel free to contact us.
Yours,
______
给顾客英文道歉信范文 第19篇
Dear Ms。 Iwasaki，
Thank you for your positive comments regarding your experience while staying with the Westin Shanghai。
At the outset， please accept our most sincere apologies for the inconvenience caused。 Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement。 Ms。 Iwasaki， as we’ve conducted a thorough investigation about all pinpointed issues you bought out。 Please allow us to explain the outcome for your reference。
Upon your arrival， our agent failed to locate your reservation。 We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure。 The reservation for you and Ms。 Hinako Muto were made early November， and never been d。 We understand that you may requested the King Size room but actually we could not satisfy your request。
给顾客英文道歉信范文 第20篇
给客户的道歉信的英文写法
给客户的道歉信的英文写法
you had an appointment with your friend last friday. unfortunately, you did not keep the appointment because your mother fell ill at that time. write a letter to your friend to:
for not attending the appointment as planned,
why you could not meet him/her that day,
suggestion for another appointment next time.
dear linda,
称呼：写给关系亲密的`个人
i am excessively sorry to say that i had failed to keep the appointment that we made last friday.
now, i am writing you this letter of apology to show my deep regret.
please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.
第一句是本段的中心句，直接道出道歉的原因。
（积累：i am excessively sorry to do …; fail to do …; make an appointment）
第二句展开道歉，真诚的表达自己的歉意。
(积累： letter of apology)
第三、四句表达自己希望对方接受歉意。
（积累：excuse … for …; turn up）
the reason for my absence was that my mother fell ill at that time.
i had no way out because i had to send her to hospital and look after her.
therefore, it’s not in my power to meet you.
第一句是本段的中心句，综述写信人出现过失的原因。（积累：the reason for … was that…; fall ill）
第二句是本段中心句的展开，讲述当时的处境和情况。
第三句承接上一句，表述事实面前的不可抗力。进一步澄清出现过失的原因。
（积累：in one’s power）
naturally, i want to suggest that we should make another appointment next time.
i shall be obliged if you will kindly write and tell me when and where you will be at convenience.
we may meet again and i hope to see you soon.
第一句提出下次见面的建议。
（积累：suggest表示“建议”，后接从句用should+动词原形）
第二句是征询对方下次见面的具体地点和时间。
（积累：be obliged; at convenience）
最后一句期待下次见面。礼貌收尾
yours sincerely,
li ming
信件结尾和署名
